Refund Policy

RETURNS

You may request a return within 15 calendar days after your order is delivered.

Returned items must be unused, unworn, unaltered, and in their original condition. All original tags, packaging, straps, dust bags, accessories, and promotional gifts must be included.

Our return address is located in Las Vegas, Nevada, USA. The complete return address will be provided after your return request has been approved.

RETURN PROCESS

1. 1. Contact us at [email protected] and include your order number and reason for the return.
   2. After your return request is approved, we will send you the return instructions and authorized return address.
   3. Securely pack the item in its original packaging and ship it within 14 calendar days after receiving the return authorization.
   4. Please write your order number on the shipping lable.

Return shipping fee: We provide free return shipping only if you receive a damaged, defective, or incorrect item. For all other returns, including change-of-mind returns, customers are responsible for all return shipping costs.

Original shipping charges are non-refundable for change-of-mind returns, except where required by applicable law.

REFUNDS

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5 business days. Your bank or payment provider may require additional time to post the refund to your account.

Items that are worn, damaged, altered, incomplete, or missing their original tags, packaging, or accessories may not qualify for a refund.

CANCELLATIONS

Orders may be canceled within 24 hours of payment for a full refund. After 24 hours, cancellation cannot be guaranteed, as the order may already be processing or shipped. If your order has already been shipped, you may return it after delivery for a full refund in accordance with our return policy.

PLEASE NOTE

• Customized or personalized items cannot be returned unless they arrive damaged, defective, or incorrect.
• Product colors may appear slightly different due to lighting conditions and individual screen settings.
• Measurements are taken manually and may vary by approximately ±1.5 cm.
• Do not send a return to the address shown on the original shipping package. Please use only the return address provided by our customer service team.

QUESTIONS

For questions about returns, refunds, or cancellations, please contact us or email [email protected].